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Frequently asked question
Orders in Canada include free shipping, a tracking number, and are shipped out the next day with Canada Post.
If you are not satisfied with your order, please note that upon receiving your product, a 30-day window is available to initiate a return. Simply contact us via email, and we will provide the necessary return form.
E-mail: info@maison-ottawa.com
Our clothing is true to size, just as shown in the size chart. Each product comes with a detailed chart to help you find the perfect fit, so you can always feel confident in your choice.
Got a question or need advice? Feel free to reach out—we’re here to help and guide you every step of the way.
E-mail: info@maisson-ottawa.com
